SECURITY

Your data stays on your servers

EGA is self-hosted by design. The platform runs on your own infrastructure, with role-based access, full audit trails, and data that never leaves the EU.

SELF-HOSTED BY DEFAULT

Your infrastructure, your control

Every customer runs on a dedicated EGA instance. We deploy it on EU infrastructure we manage, or on your own servers if you want full data ownership.

  • Data never leaves your infrastructure
  • No shared multi-tenant database
  • Standard stack your IT already knows: PostgreSQL, Redis, Docker
ACCESS CONTROL

Role-based permissions

Access is granted per role, not all-or-nothing. Admin, agent, and viewer roles with granular permissions across every module.

  • JWT-based authentication with route guards
  • Granular RBAC across all controllers
  • Rate limiting and strict per-record data isolation
FULL AUDIT TRAIL

Every change is logged

A system-wide audit log records who changed what and when, with a paginated viewer and CSV export for compliance reviews.

  • Ticket-level audit trail: status, assignment, field changes
  • System-wide audit log with export
  • Backups and logs included in every plan
EU AND GDPR

Built and hosted in the EU

EGA is developed in Lithuania and runs entirely within the EU. GDPR and a Data Processing Agreement are included, not an enterprise upsell.

  • Data residency in the EU
  • GDPR and DPA included
  • OAuth2 for Microsoft 365 and Google mailboxes
* This page describes the platform's current security model. Formal certifications and a deeper security review can be discussed for enterprise deployments.
GET STARTED

Enterprise-level CRM, assembled for your business, at small-business pricing.

A 30-minute demo with our team, or pick your business type and walk through a preview already configured for it.

Book a demo → Configure your setup →

Self-hosted CRM for growing businesses. Built in the EU.

© 2026 EGA CRM. Self-hosted in the EU.
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